Computer Aided Dispatch (CAD)/Public Safety Software Solution, Records Management System (RMS)
Department:Information Technology, Bedford County Sheriff's Office (BCSO), E911 Dispatch/Communications, Bedford County Sheriff's Office (BCSO)-Information Technology
Close Date:05/31/2019 5:00 PM
The purpose of this Request for Proposal (RFP) by the Town and County of Bedford, Virginia, (Town and County) is to solicit sealed proposals from qualified Offerors to furnish, deliver, install, configure, implement (including multiple sources of data migration), service and maintain a multi-jurisdictional, tightly integrated Computer Aided Dispatch (CAD)/Public Safety Software Solution, Records Management System (RMS), and mobile field reporting software (collectively the “System”) for use by the Bedford Joint Communications Center, Town of Bedford Police, Bedford County Sheriff’s Office (BCSO), Bedford County Department of Fire & Rescue and other Town and County public safety agencies. The Bedford CAD / RMS system will be a multi-jurisdiction / agency solution that will provide enhanced information sharing and has the potential to greatly improve the overall effectiveness of each of the individual and collective stakeholders in this project. A single system will facilitate this for the stakeholders by improving the integration, analysis, and dissemination of information both within and across agencies. Offeror should be prepared to fully train, assist, support, and trouble shoot any and all issues related to the System in accordance with the specifications contained herein.
All proposals shall be turned in no later than 5/31/19 to the Department of Information Technology located at 122 East Main Street, Bedford, Virginia 24523. If proposals are sent via a mailing service or hand delivered, please address the proposals to the issuing department listed above. Any proposals that are submitted by e-mail, phone, or facsimile shall not be considered. Any proposals received after the deadline shall be deemed non-responsive and returned unopened. It is the Offeror’s sole responsibility to insure all information; including addendums are complete and delivered on time. Bedford Town and County reserve the right to reject any and all proposals, to waive informalities, and to negotiate with the successful Offeror(s). If the Owner closes its offices due to inclement weather scheduled receipt of proposals will be extended to the next business day, same time.